General questions
Will you send me a VAT invoice?
When you complete your purchase of MTDfVAT, you will receive an email with your VAT invoice attached. The subject line will be “Invoice [number] Thank you for your order.”
Will I need new Government Gateway credentials for MTD?
You can use your current Government Gateway login but should use this link to sign in.
Do individual transactions have to be uploaded with the VAT return?
Initially, HMRC wanted all underlying data to be submitted with the totals, however now this is not the case. All that is being transmitted in MTD-compliant format is the final 9 VAT totals.
Which versions of Excel work with the MTD Excel Add-In?
Mac: Excel 2016 and up Windows: Excel 2010 and up (including 2019)
How do I resolve error code 403 (Unable to return obligation data)?
This is an HMRC error code. As an individual or business using MTDfVAT, you must have subscribed to the MTD for VAT service with HMRC. If you haven’t signed up yet then you will encounter error 403. Please follow this link to sign up to MTD for VAT. There could also be an issue with [...]
Why am I unable to submit after saving the VAT return?
You have to be in Edit mode to submit the VAT return.
Can I enter a negative amount for the net VAT due in box 5?
Your Net VAT Due must be equal to the difference between the Total VAT Due and the VAT Reclaimed Current Period. This will always be a positive value. HMRC will use boxes 1 and 4 o determine if it’s a payment or a refund.
How do I send you feedback?
You can send us any feedback or suggestions using our contact form.
Why do I need MTDfVAT?
From April 1st 2019 your VAT returns must be submitted electronically to HMRC via approved software. Your VAT records must be maintained digitally, and the VAT data must be submitted in MTD-recognised format. MTDfVAT allows you to do this.